Big bank. Small business. My job? Make them sound like they actually know each other.
VAYNERMEDIA
The Brief
CHASE
Chase wanted small business stories. I gave them main characters.
What do a suit shop and a bike club have in common? Not much—except needing better banking, and a story worth telling. We highlighted real NYC businesses—and snuck in a few Swift-inspired riffs along the way.
VAYNERMEDIA
More Human
CHASE
We weren’t reinventing banking. But we were trying to make people care.
The more I wrote, the more it felt like small business wasn’t just a category—it was a tone.
It was about writing in a way that felt earned. Personal. Like someone who gets what it’s like to start small.
VAYNERMEDIA
Look What Chase Made Me Do
2024